Roles
Quality Control Manager
Craft Unforgettable Customer Experiences
The pursuit of quality is an unending quest
The rise of AI in Call Centers is a revolution, reshaping the infrastructure itself. But amidst these advancements, the role of the Quality Assurance Specialist takes on a new kind of magic. It becomes not just about control, but about artistry.
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Every interaction a Masterpiece:
The Specialist with a Discerning Eye
Ink to Script
Forget robots, the future belongs to those who understand quality, emotion, and the art of connection. As a Quality Assurance Specialist, you're not just a cog in the machine - you're the sculptor.
Pitch Patterns isn't just a tool, it's your master's palette. Craft unforgettable conversations, paint masterpieces of human-AI interaction, and become the irreplaceable artist of the AI revolution.
Ready to claim your place?
Pitch Patterns isn't just a tool, it's your master's palette. Craft unforgettable conversations, paint masterpieces of human-AI interaction, and become the irreplaceable artist of the AI revolution.
Ready to claim your place?
The future of reading people
Unmasker of Souls
Until now, effectively coaching call center agents required managers with exceptional interpersonal skills. Our new tool empowers managers to develop and scale these crucial abilities, improving agent performance across the board.
Pitch Patterns accelerates your ability to understand people. You'll grasp conversation intent instantly and uncover hidden connections that would normally take much longer to identify.
Pitch Patterns is the conversation decoder for the modern age. It streamlines your ability to understand people, just like a laser cutter cuts through materials with ease.
Pitch Patterns accelerates your ability to understand people. You'll grasp conversation intent instantly and uncover hidden connections that would normally take much longer to identify.
Pitch Patterns is the conversation decoder for the modern age. It streamlines your ability to understand people, just like a laser cutter cuts through materials with ease.
1m
Understand calls in lightning speed - 1 minute
90%
Save time manually reviewing calls
40h
Save up to 40h per month on manual listening to calls
2.5x
Increase the interest of anyone related to call performance
Gain wisdom from our most frequent questions
What is Pitch Patterns?
Pitch Patterns is an AI-powered platform that maximizes performance for both human and AI agents. Defy industry standards with our groundbreaking conversation analytics. Transform your contact center into a performance powerhouse.
What is our story?
The Pitch Patterns crest encapsulates the essence of our AI-driven platform. At its core, we believe traditional human values are either elevated or diminished in today's world. Our passion for meaningful conversations inspired us to create a champion for both conversations and the people who engage in them. By fostering healthy competition within teams, we revive the spirit of chivalry—honoring quality, craft, and excellence in communication. Our technology isn't about medieval weaponry; it's about arming modern professionals with the tools to excel in their conversations and strengthen their campaings and missions.
How does it work?
Pitch Patterns integrates with leading call recording platforms like VCC, Genesys, TelTel, or your AI Agent platform. Utilizing advanced AI models, it accurately transcribes and analyzes both inbound and outbound calls. Through an intuitive user interface, Pitch Patterns delivers actionable insights, patterns, and key moments, reducing manual call review time by up to 90%. The platform seamlessly captures data to drive performance improvement through leaderboards, bonus systems, and targeted coaching tools.
How is Pitch Patterns different than Gong.io?
Unlike Gong's focus on revenue intelligence, we deliver the world's most advanced conversation analytics to activate team performance. We're the Mixpanel for call conversations, providing enterprise-grade insights to drive tangible results for medium and large, established call centers. By seamlessly integrating with AI agent platforms, we help AI-centric call centers build high-quality call pipelines from scratch. We ensure unparalleled quality control in the age of automation.
How is Pitch Patterns different than Superhuman.ai?
While Supernormal caters to note-taking needs for small teams and individuals, we specialize in empowering established call center teams with rigid structures and goals. Our AI Agent platform integrations enable even small companies to build their first call centers and rapidly scale their ability to deliver exceptional customer experiences. By focusing on high-quality conversations not note taking, we help businesses boost brand reputation and drive sales.
Activate Your Sales Team
Achieve growth regardless of your team size. Select the plan that suits your current needs and expand your capabilities when the time is right.
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